At Helixlabs Health, a brand operated by Health and Life International Pte Ltd, we are committed to safeguarding your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data when you interact with our website, helixlabshealth.com. We adhere to industry best practices and strive to provide a transparent and trustworthy experience.

Sharing Your Information

We understand the importance of your privacy and are committed to transparency regarding how we share your information. We may disclose Personal Data and other information under the following circumstances:

Third-Party Service Providers:
We engage various third-party service providers to facilitate our operations and provide you with seamless services. These providers include:

• Shipping and Delivery Services: To fulfill your orders, we share your shipping address and contact information with carriers.
• Payment Processors: To process your transactions securely, we share your payment details with reputable payment gateways.
• Communication Platforms: For SMS messaging services, including order updates and promotional offers (if you opt in), we share your phone number and opt-in status with platform providers and telecommunications partners.
• Website Analytics and Improvement: We utilize analytics tools to understand user behavior and improve our website’s functionality. These tools may collect non-personal information, such as IP addresses and browsing patterns.
• Customer Support: When necessary, we may share information with customer support vendors to assist with inquiries and issue resolution.
• Messaging Service Specifics: We will not share your opt-in to an SMS messaging campaign with any third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide messaging services, including, but not limited to, platform providers, telecommunications companies, and other vendors involved in message delivery.

Legal Compliance and Protection:
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process. We may also disclose information to protect the rights, property, or safety of Helixlabs Health, Health and Life International Pte Ltd, our users, or others.

Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets involving Helixlabs Health or Health and Life International Pte Ltd, your information may be transferred as part of that transaction. We will provide notice of any such change and any updates to this Privacy Policy.

Affiliates and Subsidiaries:
We may share Personal Data with our affiliates or subsidiaries, including Health and Life International Pte Ltd. Any such use and disclosure will remain subject to this Privacy Policy.

Exclusion of SMS Opt-in Data:
Text messaging originator opt-in data and consent will not be shared with any third parties, except where necessary to provide the messaging service requested by you.

We take reasonable steps to ensure that third-party service providers we engage are bound by confidentiality obligations and comply with applicable data protection laws. We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.